Terms and Conditions
Welcome to Gattumal Brahm Prakash. These Terms and Conditions govern your use of our website https://gbpayurveda.in/ and your purchase of products offered through our online store.
By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please discontinue using our website.
Interpretation and Definitions
Interpretation
Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether they appear in singular or plural.
Definitions
For the purposes of these Terms and Conditions:
· Company, We, Us, or Our refers to Gattumal Brahm Prakash, Shivaji Marg, Bareilly, Uttar Pradesh, India.
· Website refers to https://gbpayurveda.in/.
· Service refers to the Website and all products, content, and services made available through it.
· Products include Hair Oil, Hair Cleanser, Combo Packs, and any other products offered through the Website.
· User, Customer, or You refers to any individual accessing or using the Website.
Acceptance of Terms
By using this Website, you confirm that:
· You are at least 18 years of age or are using the Website under the supervision of a parent or legal guardian.
· You have read, understood, and agree to these Terms and Conditions.
· You agree to comply with all applicable laws and regulations while using our Website.
Products and Orders
We make every effort to ensure that product descriptions, pricing, images, and availability are accurate. However:
· Product images are for illustration purposes only and actual packaging may vary.
· Prices are subject to change without prior notice.
· We reserve the right to modify or discontinue any product at any time.
· We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.
An order confirmation does not constitute acceptance of your order. We reserve the right to cancel or refuse any order before dispatch.
Pricing and Payments
All prices displayed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.
We currently accept payments through:
· Razorpay
· Cash on Delivery (COD)
Orders will be processed only after successful payment confirmation for prepaid orders.
Shipping and Delivery
· We currently deliver products only within India.
· Delivery timelines are estimates and may vary depending on your location and courier service.
· Delays caused by courier companies, weather conditions, natural disasters, or other circumstances beyond our control shall not make us liable for compensation.
· Customers are responsible for providing complete and accurate delivery information.
Product Usage
Our products are intended for personal use only.
Customers should:
· Read all product instructions before use.
· Perform a patch test before using any hair care product if they have sensitive skin or allergies.
· Discontinue use if irritation or allergic reactions occur and consult a healthcare professional if necessary.
Results from herbal and Ayurvedic products may vary from person to person depending on individual hair and scalp conditions.
Intellectual Property
All content available on this Website, including but not limited to:
· Logo
· Brand Name
· Product Images
· Graphics
· Text
· Videos
· Website Design
is the exclusive property of Gattumal Brahm Prakash and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
User Responsibilities
By using this Website, you agree that you will not:
· Use the Website for any unlawful purpose.
· Attempt to gain unauthorized access to our systems.
· Upload or distribute malicious software.
· Copy or misuse Website content.
· Interfere with the security or functionality of the Website.
Third-Party Services
Our Website may include links or integrations with third-party services, including:
· Shopify
· Razorpay
· Courier and logistics partners
We are not responsible for the privacy practices, content, or services provided by these third parties. Your use of their services is governed by their respective terms and policies.
Limitation of Liability
To the maximum extent permitted by applicable law, Gattumal Brahm Prakash shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
· Use or inability to use the Website.
· Delays in delivery.
· Product misuse.
· Technical interruptions.
· Errors or inaccuracies on the Website.
Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.
Disclaimer
The Website and all products are provided on an “as is” and “as available” basis.
While we strive to provide accurate product information, we do not guarantee that:
· The Website will always be uninterrupted or error-free.
· Product descriptions are completely free from typographical errors.
· Every product will produce identical results for every individual.
Hair care results vary depending on individual hair type, scalp condition, lifestyle, and consistent product usage.
Privacy
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Bareilly, Uttar Pradesh.
Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
Any revisions become effective immediately upon publication on this Website. Continued use of the Website constitutes acceptance of the revised Terms.
Contact Us
If you have any questions regarding these Terms and Conditions, please contact us:
Gattumal Brahm Prakash
Address: Shivaji Marg, Bareilly, Uttar Pradesh, India
Website: https://gbpayurveda.in/
Email: support@gbpayurbeda.in
Phone: +91-8126609020
Shipping Policy
At Gattumal Brahm Prakash, we are committed to delivering your Ayurvedic hair care products safely, securely, and on time. This Shipping Policy explains how we process, dispatch, and deliver your orders across India.
Shipping Coverage
We currently ship only within India.
Orders are delivered to most serviceable locations, including metropolitan cities, towns, and rural areas, through our trusted logistics partners.
Our shipping partners may include:
· Delhivery
· Blue Dart
· DTDC
· India Post
· Other reputed courier partners, depending on your location and service availability.
Order Processing & Delivery Timeline
· Orders are processed within 1–2 business days after successful payment confirmation or order verification.
· Orders are dispatched once they pass our quality checks.
Estimated Delivery Time:
· Metro Cities: 3–5 business days
· Other Cities & Towns: 4–7 business days
· Remote or Rural Areas: 5–10 business days
Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, are calculated and displayed during checkout.
· Some products or promotional offers may include Free Shipping.
· Orders that do not qualify for free shipping will incur shipping charges based on the order value, product weight, and delivery location.
· Additional quantities or multiple products may attract additional shipping charges depending on packaging requirements.
Cash on Delivery (COD)
We offer Cash on Delivery (COD) service for eligible PIN codes across India.
· COD availability depends on the delivery location.
· Any applicable COD handling charges will be displayed during checkout before order confirmation.
Packaging
Every order is carefully packed to ensure safe delivery.
Our packaging standards include:
· Secure and tamper-resistant packaging
· Protective cushioning to prevent leakage or damage
· Hygienic handling during packing and dispatch
We take utmost care to ensure that Hair Oil, Hair Cleanser, and Combo Packs reach you in excellent condition.
Order Tracking
Once your order has been dispatched, you will receive:
· An order confirmation email or SMS
· Shipment tracking details
· Courier partner information
· Tracking number (AWB)
You can use the tracking number to monitor your shipment until delivery.
Delivery Attempts
Our courier partners generally make one or more delivery attempts.
If delivery is unsuccessful due to customer unavailability or an incorrect address:
· The courier may attempt re-delivery.
· In some cases, the shipment may be returned to us.
· Additional shipping charges may apply for re-dispatch.
Please ensure that your shipping address and contact details are accurate when placing your order.
Damaged, Missing, or Incorrect Orders
If your package is received in a damaged condition or you receive the wrong product:
· Please notify us within 48 hours of delivery.
· Share clear photographs of the package and product for verification.
· After verification, we will assist you with a replacement, refund, or resolution in accordance with our Refund & Return Policy.
Shipping Delays
Although we strive to deliver every order on time, delays may occasionally occur due to:
· Severe weather conditions
· Public holidays
· Natural disasters
· Transport disruptions
· Government restrictions
· Courier operational delays
In such cases, we will make reasonable efforts to keep you informed through email, SMS, or phone.
Incorrect Shipping Address
Customers are responsible for providing a complete and accurate delivery address.
If an incorrect or incomplete address results in delivery failure, Gattumal Brahm Prakash shall not be held responsible for any delay or additional shipping charges required for re-delivery.
Customer Support
If you have any questions regarding your shipment, please contact us:
Gattumal Brahm Prakash
Website: https://gbpayurveda.in/
Email: support@gbpayurbeda.in
Phone: +91-8126609020
Our customer support team will be happy to assist you with your shipping-related queries.