At Gattumal Brahm Prakash, we are committed to delivering your Ayurvedic hair care products safely, securely, and on time. This Shipping Policy explains how we process, dispatch, and deliver your orders across India.

Shipping Coverage

We currently ship only within India.

Orders are delivered to most serviceable locations, including metropolitan cities, towns, and rural areas, through our trusted logistics partners.

Our shipping partners may include:

· Delhivery

· Blue Dart

· DTDC

· India Post

· Other reputed courier partners, depending on your location and service availability.

Order Processing & Delivery Timeline

· Orders are processed within 1–2 business days after successful payment confirmation or order verification.

· Orders are dispatched once they pass our quality checks.

Estimated Delivery Time:

· Metro Cities: 3–5 business days

· Other Cities & Towns: 4–7 business days

· Remote or Rural Areas: 5–10 business days

Please note that delivery timelines are estimates and may vary due to courier operations, weather conditions, festivals, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, are calculated and displayed during checkout.

· Some products or promotional offers may include Free Shipping.

· Orders that do not qualify for free shipping will incur shipping charges based on the order value, product weight, and delivery location.

· Additional quantities or multiple products may attract additional shipping charges depending on packaging requirements.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) service for eligible PIN codes across India.

· COD availability depends on the delivery location.

· Any applicable COD handling charges will be displayed during checkout before order confirmation.

Packaging

Every order is carefully packed to ensure safe delivery.

Our packaging standards include:

· Secure and tamper-resistant packaging

· Protective cushioning to prevent leakage or damage

· Hygienic handling during packing and dispatch

We take utmost care to ensure that Hair Oil, Hair Cleanser, and Combo Packs reach you in excellent condition.

Order Tracking

Once your order has been dispatched, you will receive:

· An order confirmation email or SMS

· Shipment tracking details

· Courier partner information

· Tracking number (AWB)

You can use the tracking number to monitor your shipment until delivery.

Delivery Attempts

Our courier partners generally make one or more delivery attempts.

If delivery is unsuccessful due to customer unavailability or an incorrect address:

· The courier may attempt re-delivery.

· In some cases, the shipment may be returned to us.

· Additional shipping charges may apply for re-dispatch.

Please ensure that your shipping address and contact details are accurate when placing your order.

Damaged, Missing, or Incorrect Orders

If your package is received in a damaged condition or you receive the wrong product:

· Please notify us within 48 hours of delivery.

· Share clear photographs of the package and product for verification.

· After verification, we will assist you with a replacement, refund, or resolution in accordance with our Refund & Return Policy.

Shipping Delays

Although we strive to deliver every order on time, delays may occasionally occur due to:

· Severe weather conditions

· Public holidays

· Natural disasters

· Transport disruptions

· Government restrictions

· Courier operational delays

In such cases, we will make reasonable efforts to keep you informed through email, SMS, or phone.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate delivery address.

If an incorrect or incomplete address results in delivery failure, Gattumal Brahm Prakash shall not be held responsible for any delay or additional shipping charges required for re-delivery.

Customer Support

If you have any questions regarding your shipment, please contact us:

Gattumal Brahm Prakash

Website: https://gbpayurveda.in/

Email: support@gbpayurbeda.in

Phone: +91-8126609020

Our customer support team will be happy to assist you with your shipping-related queries.