Welcome to Gattumal Brahm Prakash. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://gbpayurveda.in/ or purchase our products, including Hair Oil, Hair Cleanser, and Combo Packs.

By using our website, you agree to the practices described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below. These definitions apply regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

· Company, We, Us, or Our refers to Gattumal Brahm Prakash, Shivaji Marg, Bareilly, Uttar Pradesh, India.

· Website refers to https://gbpayurveda.in/.

· Service refers to the Website and all products and services offered through it.

· Customer, User, or You means the individual accessing or using our website.

· Personal Data means any information that identifies or can identify an individual.

· Usage Data means information collected automatically while using the website.

· Cookies are small files stored on your device that help improve your browsing experience.

Information We Collect

When you visit or make a purchase from our website, we may collect the following information:

Personal Information

· Full Name

· Email Address

· Mobile Number

· Billing Address

· Shipping Address

· Order Details

· Payment Information (processed securely through Razorpay or Cash on Delivery)

Usage Information

We may automatically collect:

· IP Address

· Browser Type

· Device Information

· Operating System

· Pages Visited

· Time Spent on the Website

· Referral Source

· Date and Time of Access

How We Use Your Information

We use your information to:

· Process and fulfill your orders

· Deliver Hair Oil, Hair Cleanser, and Combo products

· Send order confirmations and shipping updates

· Provide customer support

· Respond to your inquiries

· Process returns and refunds

· Improve our website and customer experience

· Detect and prevent fraudulent transactions

· Send promotional offers, discounts, and product updates (only where permitted)

· Comply with legal obligations

Payment Information

We offer secure payment methods through:

· Razorpay

· Cash on Delivery (COD)

Online payments are processed securely through Razorpay. We do not store your debit card, credit card, UPI, or banking information on our servers. Payment information is processed using industry-standard encryption and security measures.

Cookies and Tracking Technologies

Our website uses Cookies and similar technologies to:

· Keep your shopping cart active

· Remember your preferences

· Improve website functionality

· Analyze website traffic

· Enhance your shopping experience

· Measure marketing campaign performance

You can disable Cookies through your browser settings, although some features of the website may not function properly.

Sharing of Your Information

We may share your information only when necessary with:

· Shopify (our e-commerce platform)

· Razorpay (payment gateway)

· Courier and logistics partners for order delivery

· Technology and website service providers

· Government authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to:

· Complete your orders

· Provide customer support

· Maintain business records

· Meet tax, accounting, and legal requirements

· Resolve disputes and enforce our policies

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information, including:

· SSL Encryption

· Secure Shopify Infrastructure

· Restricted access to customer information

· Secure payment processing

· Regular security monitoring

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

Your Rights

You may request to:

· Access your personal information

· Correct inaccurate information

· Update your details

· Delete your personal information (subject to legal obligations)

· Withdraw consent for promotional communications

To exercise these rights, please contact us using the details below.

Children’s Privacy

Our products and services are intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

Third-Party Services

Our website may use trusted third-party services including:

· Shopify

· Razorpay

· Shipping and logistics partners

· Google Analytics (if enabled)

· Meta Pixel or similar marketing tools (if enabled)

Each third-party service operates under its own privacy policy.

Shipping

Currently, we deliver products only within India.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website functionality.

Any updates will be posted on this page along with the revised “Last Updated” date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:

Gattumal Brahm Prakash

Address: Shivaji Marg, Bareilly, Uttar Pradesh, India

Website: https://gbpayurveda.in/

Email: support@gbpayurbeda.in

Phone: +91-8126609020

We will make reasonable efforts to respond to your queries promptly.